Indian IT Companies who would be successful in next 5 years would be the one who would tap their competitive advantage and not the one who work on the strategy with McKinsey’s or Work on people cost management plan with Mercer or Global Organization Models with Deloitte…
Infosys and Wipro had done it in past but need refocus on same. HCL and Cognizant are doing it now and are reaping the benefits.
In Harvard study of leaders in India at Infosys, Reliance Industries, Tata, Mahindra & Mahindra, Aventis Pharma, and many others, a picture emerged of a distinctive Indian model. None of the leaders they interviewed suggested that their companies had succeeded because of their own cleverness at strategy or even because of the efforts of a top team. They didn’t mention skill in financial markets, mergers and acquisitions, or deal making—talents that Western CEOs often claim underpin their companies’ performance. Almost without exception, these leaders, like Nayar, said their source of competitive advantage lay deep inside their companies, in their people.
That may sound like posturing, but the research puts hard numbers on the characteristic ways Indian leaders invest in people. Far more than their Western counterparts, these leaders and their organizations take a long-term, internally focused view. They work to create a sense of social mission that is served when the business succeeds. They make aggressive investments in employee development, despite tight labor markets and widespread job-hopping. And they strive for a high level of employee engagement and openness.
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