Truth about retaining top talent….!
- Most people are content being paid at or around the market rate for good quality work. SOME folks are extremely money conscious sometimes, but eventually they learn that the paycheck comes every month all on its own, and other motivators come into play very quickly. There are very few folks who can be bought for money alone.
- Most people want two opposing things out of their jobs! They want to feel they are part of a group that's able to accomplish greater things than they could on their own AND they want to know that they stand out as individuals. The job as a manager is to give them BOTH experiences: to bring about a 'team spirit' and to let team know what a great job each one is doing.
- Finally, most employees have a few ongoing needs that motivate them to do their best work and to stay. They include a clear direction of their job or project; specific assignments that help them grow; access to necessary organizational resources, and feedback on their performance on a regular basis. Otherwise, they pretty much want to be left alone to get their job or assignment done.
- Provide employees with a clear sense of where we're going and why.
- Make sure they have the necessary resources to get their job done.
- Be attuned to their professional needs and try to provide them with assignments that meet these needs (not always easy but still attainable).
- Regularly meet with them both formally and informally to give and get feedback on what's going on.
- Get out of their way and, at the same time, be available when needed.
Why resources get frustrated and leave….!
- When company demands that one person do the jobs of two or more people, resulting in longer days and weekend work. This turns into a morale killer not only for the person but for the team.
- Management doesn't allow the rank and file to make decisions about their work. Therefore, employees see their job as only a job rather than developing enthusiasm and pride of ownership.
- Company, Management & Department constantly reorganizes, shuffles people around and changes direction constantly. Therefore, employees don't know what's going on, what the priorities are and what they should be doing.
- Management doesn't take the time to clarify their decisions. For example, it rejects work after it was completed, damaging the morale and esteem of those who prepared it.
- Management promotes departments to compete against each other while at the same time preaching teamwork and cooperation. Therefore, employees become cynical and only put effort in what they see management wants not what they say.
- Management throws a temper tantrum, points fingers and assigns blame when things go wrong. Therefore, employees don't want to be at the other end of the barrage of negativity.
Comments?
The questions is - which one is most difficult to manage? I think the second set of employees whose self development needs to be managed in a way which results in a more cohesive team are a challenge.
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