1. Can you take transactionally-correct Hot/Live bare-metal image backups?
2. Can you recover to anything? Dissimilar hardware, recover virtual to physical, vice versa?
3. Backup to Local Device, Network, and Cloud?
4. RPO (Recovery Point Objective) for Images of 15 minutes (local and in the Cloud)
5. RPO for data of <1 minute
6. RTO (Recovery Time Objective) <1 hour for entire server
7. Can you restore individual files instead of the entire server?
8. Can you restore Exchange mail items in addition to Exchange?
9. Cross platform – Windows, Mac, Linux
10. Physical or Virtual — Physical, VMware, Hyper-V, Xen, Virtual Box
11. Do you have a product designed for desktops/laptops?
12. Can it be setup, download, installed, and configured in 5 minutes or less?
13. Do you have a web-services API to integrate with anything we desire?
14. Can we do bulk/push installs?
15. Can we manage everything online, or do we have to remote-in to change backup schedules?
16. Does the software auto-update or do we have to install upgrades?
17. Are ALL your Data Centers SAS-70 Type-II Audited?
18. Do you store ALL my data in 2 or more data centers located at least 100 miles apart?
19. Do you offer 24×7 Support? Does that cost extra?
20. Where is your support team located?
21. Do you sell Directly to Businesses?
22. Priced for Small and Midsize Business (S in SMB), under $20/month for starters?
23. Do I have to buy software or storage in blocks or is it pay as you go?
24. What are you monthly/annual minimums as a partner?
25. Is there any hardware required?
Managed Service Providers and IT Resellers interested in Servosity’s Backup and Disaster Recovery services can visit http://www.servosity.com
-Cheers
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