competitive Advantage

competitive Advantage

Saturday, September 14, 2013

Disaster Recovery Service Checklist for MSP



1. Can you take transactionally-correct Hot/Live bare-metal image backups?
2. Can you recover to anything? Dissimilar hardware, recover virtual to physical, vice versa?
3. Backup to Local Device, Network, and Cloud?
4. RPO (Recovery Point Objective) for Images of 15 minutes (local and in the Cloud)
5. RPO for data of <1 minute
6. RTO (Recovery Time Objective) <1 hour for entire server
7. Can you restore individual files instead of the entire server?
8. Can you restore Exchange mail items in addition to Exchange?
9. Cross platform – Windows, Mac, Linux
10. Physical or Virtual — Physical, VMware, Hyper-V, Xen, Virtual Box
11. Do you have a product designed for desktops/laptops?
12. Can it be setup, download, installed, and configured in 5 minutes or less?
13. Do you have a web-services API to integrate with anything we desire?
14. Can we do bulk/push installs?
15. Can we manage everything online, or do we have to remote-in to change backup schedules?
16. Does the software auto-update or do we have to install upgrades?
17. Are ALL your Data Centers SAS-70 Type-II Audited?
18. Do you store ALL my data in 2 or more data centers located at least 100 miles apart?
19. Do you offer 24×7 Support? Does that cost extra?
20. Where is your support team located?
21. Do you sell Directly to Businesses?
22. Priced for Small and Midsize Business (S in SMB), under $20/month for starters?
23. Do I have to buy software or storage in blocks or is it pay as you go?
24. What are you monthly/annual minimums as a partner?
25. Is there any hardware required?


 

Managed Service Providers and IT Resellers interested in Servosity’s Backup and Disaster Recovery services can visit http://www.servosity.com 

-Cheers

Tuesday, August 27, 2013

Autonomics and Machine Learning


Unless ITIL standardization is done, Automation becomes extremely difficult

Best way to get automation going is to off-shore - If it can be done at off-shore, it can be automated!

Segregating work in  L1-L2-L3 makes it easier to use both Autonomics and Expert system

Scale is important to realize benefits of autonomics – like Private cloud

Outsourcing to largely Autonomic based service provider will increase by fortune 500 customers

Large service Providers will be the one who will use the Autonomics and Expert system
 
It is easier for machines to understand and accumulate knowledge which is explicit e.g. concept, process, procedure, principles etc. but difficult to understand implicit knowledge like experience, insight or procedural knowledge
Next.... Cognitive Technology and Knowledge Representation (AI).
-Cheers

Friday, August 9, 2013

The Elephant Catchers


Book by Subroto Bagchi

 

The Elephant Catchers is due to make its debut on August 24th 2013, published by Hachette India.

 

The book is arranged in six Parts.

Part I, The need to build comfort with the idea of scale.

Part II is about scaling business by getting large deals, about the need to stay away from certain customer engagements and business models that could prevent growth and the subject of mergers and acquisitions

Part III, the conversation shifts to scaling your intellect; after all, the enterprise is an intellect game. The capacity to get to the next level often depends on a leader’s ability to augment the organizational intellect by tapping into external expertise. Not everyone knows how to do it.

Part IV deals with the idea of scaling reputation. Reputation is a form of capital and growing it right, beyond just good public relations (PR), helps an organization get to the next level.

Part V focus on scaling  people because the modern enterprise is all about people.

Part VI deals with the aspect of scaling adversity. Here it talks about the need to focus on doing ordinary things extraordinarily well when extraordinary events overtake the enterprise.

 

Would love to hear your comments after you had a chance to read it.

 

-Cheers

Friday, July 26, 2013

Managed Crowdsourcing

Enterprise needs to provide right tools to channelize the power of crowdsourcing in a true sense.
Social media are the grate tools for connect, instant update, share and to some extent communicate.
What crowdsourcing would need is more harmonized collaboration, idea generation, problem solving, directing and harnessing efforts towards a goal etc.
The very nature of trying to get this structure to the social media will negate the essence of its extemporaneous nature.
Any Views?

Regards

Back in Action - almost after 500 days...!

Hi,

Focus for next 500 days... SMAC-W.
Social
Twitter, Facebook, Google, Context, Web3.0
Mobile
BYOD - anytime any where
Analytics
Insight and Big data
Cloud
SaaS - hosted and available
Workflow
Workflow and automation



Discussion 1:
The Bandwagon Effect:
People tend to go along with what other members of a group are doing. (Also known as the Herd Mentality.)
The In-group Bias:
People naturally polarize into groups. This bias means people tend to view “their” group as better, while outsiders are collectively viewed as inferior.
  
Is this driving change decision? Or decision are driven based on DATA and ANALYSIS - Business benefits, Quality and productivity. 

Regards